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Terms of service

Last updated: 4 September 2026

1. Introduction

The website spraia.app and the mobile app SPRAIA are published by the publisher identified in the legal notice.

2. Purpose

These Terms of Service (the "Terms") govern access to and use of the spraia.app website and the SPRAIA mobile app (the "Services").

3. Acceptance of the Terms

Using the Services means full acceptance of these Terms. If you do not accept them, please do not use our Services.

The publisher reserves the right to modify these Terms at any time. Users will be informed of any material change. Continued use after a change means acceptance of the new Terms.

4. Description of the Services

SPRAIA is a mobile app for managing indoor plants using artificial intelligence. It notably offers:

  • Plant identification from photos
  • Diagnosis of diseases and problems
  • Personalised care advice
  • Watering and maintenance reminders

5. Registration and user account

Use of some SPRAIA features requires creating an account. The user undertakes to:

  • Provide accurate and up-to-date information
  • Keep login credentials confidential
  • Immediately notify any unauthorised use of their account

The user is solely responsible for activity on their account.

6. Subscriptions

SPRAIA offers a free version and a "SPRAIA Pro" premium subscription (€5.99 per month or €39.99 per year, with a 7-day free trial). These prices will apply at the public launch of the app.

Billing and subscription management is handled by the App Store (Apple) or the Google Play Store (Google) depending on the platform used. Refund and termination conditions are those applied by these platforms.

7. Intellectual property

SPRAIA, its logo, its content (text, images, algorithms, source code) and all elements composing the Services are protected by intellectual property law.

Any unauthorised reproduction, representation, modification or exploitation, even partial, is prohibited and constitutes counterfeiting punishable under the French Intellectual Property Code.

8. Limitation of liability

Advice provided by SPRAIA is generated by artificial-intelligence algorithms and botanical databases. It is given for informational purposes and cannot replace professional advice (botanist, landscape designer, gardener).

The publisher cannot be held liable for:

  • Direct or indirect damages resulting from use of the Services
  • Inaccuracy or incompleteness of advice provided by the AI
  • Any temporary interruption of the Services for maintenance or update
  • Data loss in case of force majeure

9. User obligations

The user undertakes to:

  • Use the Services in accordance with their intended purpose
  • Not attempt to bypass security measures
  • Not use the Services for unlawful purposes or contrary to these Terms
  • Respect intellectual property rights

10. Community rules

SPRAIA includes a community space where content visible to other users can be published (posts, photos, comments). By taking part in it, you accept the following rules, which supplement the obligations in section 9.

10.1 What you may publish

The community space is meant for sharing around plants: photos of your plants, care questions and advice, feedback, and offers to swap or give away plants between individuals.

10.2 Prohibited content

It is prohibited to publish:

  • sexual or pornographic content
  • violent, hateful or discriminatory content
  • harassment, insults or threats towards another user
  • spam, unsolicited advertising or misleading links
  • content impersonating a person or an organisation
  • third parties' personal data (name, address, phone number, photos) without their consent
  • offers to sell or exchange protected plant species or items whose trade is regulated
  • advice that is dangerous to health or the environment, in particular the misuse of plant protection products

10.3 Licence over your content

You remain the owner of the content you publish. By publishing it, you grant SPRAIA a non-exclusive, royalty-free licence to host, reproduce and display that content within the Services, worldwide and for as long as it remains online. This licence ends when you delete the content concerned or your account.

10.4 Moderation

SPRAIA may hide or remove any content that breaches these rules and, in case of serious or repeated breach, suspend its author's account. The app provides reporting tools: you can report a post, a comment or a user, and block a user so that you no longer see their content or interact with them. Reports are reviewed by our team. If you believe a moderation decision is unfounded, you can contest it by writing to contact@spraia.app.

10.5 Exchanges between users

Features that put users in touch with each other (gifts, swaps and exchanges of plants or cuttings) take place under the sole responsibility of the users involved. SPRAIA is not a party to these transactions and guarantees neither the identity of the participants nor the quality, conformity or handover of the plants exchanged. It is your responsibility to check that the intended exchange complies with the applicable regulations, in particular those on protected species.

11. Applicable law and disputes

These Terms are governed by French law. In case of dispute, an amicable solution will be sought first. Failing that, the competent courts of Tours, France will have jurisdiction.

Pursuant to article L.612-1 of the French Consumer Code, the user may freely use a consumer mediator to amicably resolve any dispute.

12. Contact

For any question regarding these Terms: